Home> Frequently Questions

1: How to pay the payment by western union
2: Payment method：
At present, we only accept western union or money gram. If you have credit card, you can use your credit card to pay it online with western union or money gram. Also you can pay it by location with cash.
3: Free shipping:  
The shipping fee to your country is free. You can try to make an order on our website. The computer can calculate the total for you. You can get it clearly. 
4: Get the MTCN number:  
When we get the MTCN number from you, we will confirm the payment with the western union. When we get the payment, we will email you and prepare the order for you. When we ship the order, we will email you the tracking number.
5: For replacement:   
When you have some items are not in stock, you can choose another style for replacement. We will choose them for replacement and ship them soon. When we ship, we will email you the tracking number in two days. 
6: Take photos: 
When you have problems of the order what you have got. Please send the items' pictures to us about the items what you have received. We can check it for you and solve the problem for you. 
7: The website of the tracking number you can track: 

EMS: http://www.ems.com.cn/english.html

DHL: http://www.cn.dhl.com/zh.html

China post: http://www.sao.cn/en/index/home.jsp

Hongkong ems:  http://app3.hongkongpost.com/CGI/mt/c_enquiry.jsp

Middle East express: http://www.gdalliance.com/Static/Default.aspx Or http://www.aramex.com/